Bringing processes, technology and people together to expand customer dependability is the hallmark of a successful CRM service. Soncoya Solutions Pvt Ltd combines expertise in cloud computing, business analytics and enterprise mobility to facilitate modern CRM services that help you to drive business success by making everyone in your organization part of the relationship-building procedure.

CRM Software Solutions

Customer Relationship Management is software that appreciates functional ability, growth planning, productivity and customer satisfaction. By using our CRM, clients can supervise, analyze, data and record their customer interplay. The software is designed to assemble the information of customers across different channels. It consolidates customer details into a single database so that a business user can access the information easily and manage the customer. It also matriculate customer transactions in real-time. Our CRM helps you to provide better customer services by keeping an up to date track record of customer transactions. It is simple to access and user-friendly so that you could manage your work efficiently.

Key Features of CRM Software Solutions

  • Sugar CRM
  • vTiger CRM
  • MS Dynamics CRM

Sugar CRM

Sugar CRM is the major open-source commercial CRM application that provides flexibility up to a great extent where it can be customized to exactly suit the needs of the end-user. Sugar CRM is a proven app and benefiting millions of end-users across the globe. It is not only cost-effective but the simple and attractive interface increases the acceptability for the end-users. It is an entirely web-based application and can be used from anywhere via an internet connection.

vTiger CRM

We present powerful Vtiger development services. Arise from SugarCRM, Vtiger is the advanced version to develop an entirely open source CRM application with multiple functionalities. Our Vtiger CRM development solutions in India provide you with highly efficient services that will work especially for intensifying your business’s productivity. Delivering full range VTiger services, we assure the entire responsibility of Vtiger customization, integration and Web Development Services to help you to maintain your customer database and supervise your important clients.

MS Dynamics CRM

Microsoft Dynamics CRM allows enterprises to improve customer experience leveraging Business Intelligence, Field Services, Social Collaboration and Social Analytics features. It allows you to integrate your business functions and grow profitability in Sales, Social, Marketing, Customer Care and Field Service zones. Microsoft Dynamics CRM is accessible in cloud and on-premise platforms.

Tools & Technologies We Used For CRM Software Solutions

  • VoIP
  • Web Services and Services Oriented Architecture
  • Speech Applications
  • Outsourced Application Delivery
  • Social Networking
  • Wireless Connectivity and Applications
  • Presence Technologies (RFID, POS)
  • Open Source CRM
  • Embedded Analytics and Business Intelligence
  • Queue Management

MS Dynamics CRM

MS Dynamics CRM
  • Dynamics 365
  • Microsoft Azure
  • Customer Relationship Management
  • Business Intelligence & Analytics
  • Sharepoint Online

vTiger CRM

vTiger CRM
  • Customization and Support
  • Installation and Implementation
  • Admin Training
  • Developer Training
  • 24/7 Customer Support

Sugar CRM

Sugar CRM
  • SugarCRM Certified Developers
  • SugarCRM Custom Fields
  • SugarCRM Certified Team
  • SugarCRM Maintenance
  • SugarCRM Migration